Direct Services

Street Grace is a statewide coordinating agency connecting services and treatment care for individuals. Through research informed practices and evidence-based assessments, the organization coordinates services to meet all needs and dimensions of a child’s wellbeing.  Staff follow a child throughout their process of treatment and recovery to lead healthy, successful lives as productive members of society.

  • Street Grace manages a hotline for at risk children (ages 0-18, in addition we continue to serve children in State custody until they are 21 or sign themselves out) in the States of Georgia and Tennessee.  This hotline is operated 24 hours a day, 7 days a week.  The hotline provides information to those who might be victims, assistance to law enforcement on the rescue of a victim, and referrals for victim assistance. Our hotline operators will assist the caller in coordinating emergency services at all hours of the day and night for youth who may be at risk.
  • If you or someone you know is at risk, please call us at 1-833-373-3223 (BE FREE).
  • Street Grace provides 24-hour 7 days a week support for emergency assistance and response.
  • Emergency response services includes the operation of the 24-hour hotline, child-centered safety planning aimed to empower youth to make appropriate decisions during emergencies, and the provision of resources and referrals to outside agencies.
  • For emergencies that occur by way of the 24-hour hotline, our hotline operators coordinate immediate services for anyone needing help including medical support, safe placement, and other applicable service to stabilize the child.
  • For emergencies that occur with active Street Grace’s cases, the assigned Care Coordinator reviews the safety plan, coordinates emergency safety responses, notifies appropriate partners, and engages the resources and services needed to ensure safety.
  • Once a child becomes a Street Grace client, he/she works with their assigned Care Coordinator to engage in safety planning. This process includes child identifying safety concerns, triggers, and supports needed to respond appropriately during times of crisis. The Care Coordinator solidifies the plan and ensures that the appropriate parties and/or providers are aware of the safety plan should an emergency occur.
  • Street Grace conducts research-informed screenings on all child who are referred to Street Grace.  The purpose of the screening is to determine if the child is eligible for services.
  • Street Grace administers a research-based assessment for all referrals accepted.
  • The research-based assessment is a tool to assess the holistic needs and strengths of each youth.
  • This assessment tool is administered at prescribed intervals during a youth’s involvement with Street Grace, and quantitatively tracks each youth’s success over the course of their recovery. 
  • Street Grace provides case management services to confirmed and at-risk children in Georgia and Tennessee.
  • Case Management aims to assist individuals with navigating systems and attaining and improving access to needed services, with the highest quality of care. The connection and advocacy provide sufficient care and appropriate services to improve the lives of our children.
  • Our case management involves the coordination of care, connection to services, advocacy, monitoring, discharge, and follow up.
  • Street Grace provides individual care and service planning to all confirmed and at-risk children.
  • Individual care planning is conducted with each child’s input. The child works with a Care Coordinator to identify goals, interests, and supports that the child identifies are needed in order to be successful. Utilizing the individual’s input, Care Coordinators connect the appropriate services needed to support the child’s goals.
  • Street Grace works to ensure that these plans are holistic and comprehensive. Street Grace utilizes the dimensions of Child Well-Being to ensure that all needs of individual are being addressed to ensure we are serving the whole child.
  • When applicable, additional services can be coordinated to support the services Street Grace provides. Services are selected based on the individual needs of the child. Care Coordinators are responsible for identifying appropriate service providers, ensuring a successful engagement of the child with the services, and assessing the success of the services in meeting the needs of the child.
  • Street Grace supports the positive transitioning of every individual out of services.
  • When a child is eligible for transition, they will receive comprehensive transition planning. The individual will work with their Care Coordinator to develop a Staying Well Plan and Safety Plan to support and empower the child to make positive and safe decisions by relying on the formal and informal supports that they have been connected with.
  • Once a child has successfully transitioned from Street Grace services, they will receive a follow up phone call every 6 months for at least a year. Street Grace staff make contact with the child, parents/caretakers, and pertinent agencies/organizations in order to ascertain whether and to what extent the child’s recovery is continuing.